FAQs

Last updated: June 18, 2024

Offers/Deals

  • Can I check for offers/deals anywhere?

    Offers/Deals are currently available within United Kingdom only. We are working to roll out in other countries. If you want the feature in your locality, please vote.

  • How do I find the nearest store providing the offer/deal?

    Please click the product to reveal the offer/deal availability, and then please click on the store name to find the nearest store from your current location.

  • Can I search for offers/deals in a different location than my current location?

    Yes, absolutely. Please press on the locator button on the top right of the app and provide the information. To change back to current location, please remember to click on the locator button on the map.

  • Can I find out if a product is in stock locally?

    Unfortunately, at this point, we are providing only the product, store and offer/deal details available to us.

Learn Cooking Recipes

  • Can I use this feature from anywhere?

    Yes, absolutely. “Learn Cooking” feature is designed to encourage and explore the world around us through gastronomy!

  • Can I find out a specific recipe I am looking for?

    We have designed the feature from the ingredients level. For e.g. if you are looking for “butter chicken”, you can select ingredients as “butter” and “chicken”. Search results will display all recipes involving those two ingredients. Keep Scrolling till you find your match!

Earn Rewards

  • How do I earn rewards?

    We are rewarding you with Smiles, our in-app currency, for every in-app activities (search, browse, walk) and even gain bonus smiles. However, some caps are set on rewarding each activities based on fair usage. Once you reach the threshold, you will be enrolled into our monthly lucky draws and annual bumper draw.

  • What do you mean by “Searches Left”?

    These are the free searches renewed monthly. The limit is set balancing the user experience, and our associated costs. If you need more, please feel free to buy search packs.

  • How do I earn rewards from walking?

    We encourage you to walk and shop locally reducing your carbon footprint. As such, we have set a daily goal and once you feel like you completed the target, please login to the app daily to get rewarded for your efforts!

  • How do I win rewards?

    Please refer to the Promotions T&Cs at https://foodinjoy.co.uk/promotions

For any other queries, please feel free to contact us